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CONTACT us
Address
1701 Veterans Drive
Florence, Alabama 35630
Phone
(256)-629-1825
FAX
(256)-629-2717
Stacey.White@namccares.com
Our Client Services Representative will visit you regularly to service your needs. This representative will assist you with reporting, billing, supplies, courier dispatch, or any other issues that arise.
We are also proud to announce we now have the capability to interface with most EMR systems.
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Our billing service files insurance claims and accepts responsibility for obtaining payment from your patients and third-party payers. In addition, we are happy to work directly with any patient who has billing questions or concerns. Our Client Services Representative can assist your staff as needed to solve any billing issues.
The patient’s full name, sex, date of birth, and Social Security number are required on all requisition forms that accompany the specimen. This is required for correct patient identification.
Complete billing information, including guarantor information, primary insurance name, group number, policy number, and secondary insurance information is necessary to expedite payment of the claim.
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Florence Pathology Services processes surgical specimens the same day as received and completes interpretation and reporting within 24 hours for most routine cases. Reporting times may vary depending upon the complexity of the case and the need for special studies.
The goal of our laboratory is to report gynecologic cytology results within 2 to 3 days of receiving the specimen.
Results may be reported, at your request, via:
Electronically
Courier Service
Telephone
Fax
Our pathologists will contact the referring physician personally if test results warrant.
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Members of our staff are always available to answer questions, discuss interpretations, consult on unusual cases or arrange for special studies. Please contact Florence Pathology Services or our local Client Services Representative when professional consultation is desired.
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Pricing rarely becomes an issue because of the fee schedule we have agreed on with our participating insurance companies. Regarding indigent patients, we review those on a case-by-case basis and generally write off the same percentage as the referring physician. Our Client Service Representative will be happy to review our fee schedule with you.
At Florence Pathology Services we strive for the cutting edge in Laboratory Medicine. New procedures and technology that emerge in the field are carefully considered. If there is a test that you are interested in, please feel free to contact our Client Services Representative or any pathologist.
Participating Insurance Companies
Aetna
Alabama Breast & Cervical Cancer Early Detection Program (ABCCEDP)
BCBS of AL
Beech St
Philadelphia American Life
Gallagher Benefit Admin
Acordia
Strategic Resource Co
GEHA
Medicaid of AL
Medicare of AL
NAMCI
Philadelphia American Life
Adventist Risk Management
NGS American
PHCS (Private Health Care Systems)
Mega Life
Celtic
Cigna
Railroad Medicare
Tricare/Champus South
United Healthcare
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Our medical staff includes members of the following medical associations:
Alabama Association of Pathologists
American Medical Association
American Society of Cytopathology
American Society for Clinical Pathology
College of American Pathologists
Cytology Association of Alabama
International Academy of Cytology
Lauderdale County Board of Health
Lauderdale County Medical Association
Medical Association of the State of Alabama
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